UX research services give you access to user interviews, usability testing, surveys, and UX audits. We mix and match them to answer the specific question you’re stuck on — without hiring a full-time research team. At The Growth UX Studio, for example, pricing is straightforward ($125/hr, project-based), and most engagements wrap in about two weeks.
What’s Included in Our UX Research Services
We don’t sell a single fixed package. Instead, we scope the right method(s) to match the question you’re asking. Specifically, that typically draws from:
- User interviews — one-on-one conversations with real users or prospects
- Usability testing — watching people attempt real tasks with your product
- Surveys — gathering feedback at scale
- Competitive analysis — seeing how your product stacks up against alternatives
- UX audits — an expert review of your existing product against usability best practices
In most cases, we combine two or three of these methods, choosing the mix based on the specific question you’re trying to answer.
What Is a UX Audit?
A UX audit is an expert-led review of your existing product: we flag usability issues, accessibility gaps, and friction points without needing to recruit outside participants. In short, it’s the fastest way to get a second opinion on what’s already live.
A UX audit is different from usability testing. An audit relies on expert evaluation, while usability testing puts real users in front of your product to see where they actually struggle. For instance, many clients start with an audit, then follow up with usability testing on the specific flows the audit flags. If you want the deeper dive first, our usability testing guide walks through how that process works. Our UX research guide covers the full picture of research methods.
How Much Do UX Research Services Cost?
Pricing is project-based: we scope it to what you need, starting from a baseline hourly rate of $125/hr. Specifically, three things move the number: how many participants you need, how many methods you’re combining, and what kind of deliverable you want. Deliverables range from a quick findings summary to a full report with recommendations. So, reach out and we’ll scope a quote around your specific question.
How Long Does a UX Research Engagement Take?
Most engagements — including a single round of usability testing or a UX audit — wrap in about two weeks from kickoff to findings report. Of course, a larger engagement combining multiple methods takes longer, but even then, we move faster than the multi-month timelines you’ll find at bigger agencies.
Which Service Do You Need?
- Usability testing — you have a live product or prototype and want to see real users attempt tasks with it
- UX audit — you want an expert review of what’s already live, without recruiting outside participants
- Full UX research — you’re facing a bigger question (should we build this, why are users dropping off, what do our users actually want) and need more than one method to answer it
Still not sure which fits? Just reach out — we’ll help you scope it.
Why Startups Choose The Growth UX Studio
In other words, you don’t need an in-house research department to get real answers — you need a partner who can move at your speed. We’re a fully remote, USA-based team, and we built it for startups: fast turnaround, transparent pricing, and no multi-month agency timelines.
FAQ: UX research services questions we hear a lot
What’s included in UX research services? Our UX research services include user interviews, usability testing, surveys, competitive analysis, and UX audits. We scope and combine them based on the specific question you’re asking.
How much do UX research services cost? Pricing is project-based — we scope it to what you need, starting from an hourly rate of $125/hr.
What’s the difference between usability testing and a UX audit? A UX audit is an expert review of your existing product, while usability testing puts real users in front of your product to see where they struggle. For example, many clients start with an audit and follow up with usability testing on the flows it flags.
Do you offer one-time engagements or ongoing retainers? Most clients start with a single engagement that we scope up front, and many continue with ongoing research support as new questions come up.
How fast can we get started? Most engagements begin with a discovery call within days, and typically wrap in about two weeks from kickoff to findings report.
Ready to scope a UX research engagement? Let’s talk—Contact us today.