Walmart Aspectiva
AI | NLP Products
Date
2022-2024
End Client
Walmart Aspectiva
Role
UX Research
UX Strategy
UX Writing
🔒 NDA
Mission
Help the world’s biggest retailer transform the way Walmart customers discover products and make purchasing decisions. 


Walmart Aspectiva leverages AI and advanced NLP technology to transform customer reviews from a black hole of information to a smart customer experience.
This work is under NDA, but here’s a quick look at our process:
- Understand and cross-reference multiple complex NLP experiences and their unique value to Walmart customers at very different points in their shopping journey.
- Collaborating with Product leaders and managers on defining goals and KPIs for user research.
- Planning and implementing moderated and unmoderated user tests to better inform live A/B tests and help prioritize user-centered features and enhancements.
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